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Using the Tasks Section

The section Tasks contains two tabs:

  • Tasks Tasks_Icon.png, to monitor and manage your Tasks.

  • Jobs Jobs_icon.png, to monitor and manage your Jobs.

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Task:

Both Planners and Fieldworkers use Tasks.

For a Planner, a Task enables :

  • Selecting a Template.

  • Defining which members will work on this Template.

  • Indicating a Due date.

  • Defining other advanced options.

For a Fieldworker, a Task:

  • Indicates in the Dashboard that an action is required - eg, an installation, maintenance, or repair action.

  • Defines which Template to execute.

  • Indicates a Due date.

You can filter, sort, search or group Tasks.

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You can view Tasks of multiple Projects using the Multi-Project Selector.

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In the Task tab, click a Task cell to see the Task details.

SelectTask.png

Job:

When you run a Task, it creates a Job. The Job gathers all the data related to the execution of the Task such as answers, media attachments, chat, timestamps etc.

One or more members can work on a job, simultaneously or at distinct times.

job_name.png
Status.png
date.png
user_.png
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view.png

The name of the Jobs and the period or the Suite & Package they belong to.

The Status of the Job.

A Job can have the following Statuses:

  • Live: a user is running the job.

  • Paused: a user has paused the job.

  • Completed: a user has completed the job.

  • Sealed: a user has sealed the job.

The date of the last acquisition of the Job.

The Assignee of the Job.

The visibility of the Job.

A Job can have the following visibility Status:

  • Public

  • Shared

  • Private

Click on Tasks_Dropdown_Actions.png to see the list of actions available.

For more information see Actions from the section Jobs.