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Assigning a Task to a Task Queue

When you Assign a Task to a Task Queue, any member in the Task Queue with the required permission can pick up or run the Task.

Only users who belong to the User set with the right to Assign a Task can assign to a Task Queue.

To assign a Task to a Task Queue:

  1. On the main menu, go to Planning > Planning.

    Adding_a_Task_to_a_Task_queue_1.png
  2. Click New Task.

    Assigning_a_Task_to_a_Task_queue_2.png

    Create a new Task dialog appears.

    Assigning_a_task_to_a_Task_queue_3.png
  3. Select a Template from the list of options as shown below.

    Assigning_a_Task_to_a_Task_queue_9.png
  4. [Optional] Select the required Template version from the Target version dropdown. By default, the latest available version is selected.

    TargetVersion.png

    The unavailable versions of the Template are disabled and cannot be selected.

  5. Click Go to Details.

    Assigning_a_Task_to_a_Task_queue_10.png
  6. Select a Task Queue in the dropdown list as shown below.

    The Assignee can also be a Team or a Member.

    Assigning_a_Task_to_a_Task_queue_5.png

    Note

    The Task Queue is sorted alphabetically by default.

    Task_Queue_alphabetic.png
  7. [Optional] Select a Release Package version from the dropdown list.

    Release packages have Reference Manual versions defined as rules. Choosing a specific Release Package version while Assigning a Task places an execution constraint that ensures that a particular Reference Manual version is used.

    Assigning_a_Task_9.png

    When the Release Package is selected, the Template version to be used is automatically selected based on the Manual linked. If the selected Template version is unavailable, the latest active version from the available versions is selected.

    Note

    The Release Package selection overrides the Template Target version selected in the Template section mentioned in step 4.

  8. [Optional] Click Extra to fill the Starting point.

    The Starting point shows the pin on the map for GPS purposes.

  9. Click Create and Assign Task.

    Assigning_a_Task_to_a_Task_queue_8.png

    Warning

    If all the versions of the selected Template are unavailable, the Create and Assign Task button is greyed out.

    The Assignment is created. The Task appears in the Inbox of the users in the Task Queue.

    Note

    By default, all the Task Queues in the Inbox are sorted alphabetically.

    task_queue_inbox.png

Note

When a user selects Push to User inbox from Planning, it is registered to Task assignment history.

push_to_user_inbox.png