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Changing your PIN

The PIN used for authentication can be changed if required.

Note

If you have forgotten your PIN, please request an administrator to reset it for you.

Users associated with a Security Role that has the rule Users - All can reset a different user's PIN.

Set_PIN_.png

To change your PIN code:

  1. From the main menu navigate to Settings.png > General.

    General.png

  2. Click Set Pin.

    Click_Set_Pin.png

  3. Type your current PIN.

    Enter_Pin_Again.png

  4. Click Validate.

    Validate_Pin.jpg

  5. Type your new PIN.

    Choose_Pin.png

  6. Click Save pin.

    Click_Save_Pin.png

    Your PIN code is changed.

Note

For offline users, the new PIN code will be applied when their inbox is refreshed.

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